IT Warehouse Technician

TEKsystems•Addison, IL

3d•$22 - $24•Onsite

About The Position

This is a Contract position based out of Addison, IL. The IT Warehouse Technician is responsible for processing and fulfilling IT procurement requests for hardware, software, licenses, and technology-related services. This role involves coordinating with vendors, managing the lifecycle of IT assets, maintaining accurate inventory data, and ensuring new employees receive appropriate technology equipment and access prior to their start dates. The technician will also monitor ticket queues, manage software subscriptions, and collaborate with various teams to ensure efficient processes and compliance with policies. Opportunities for improving procurement workflows and asset management processes are also a key part of this role.

Requirements

Experience with IT procurement, asset management, inventory control, or technology operations.
Familiarity with IT service management (ITSM) and asset management platforms.
Strong organizational, time management, and documentation skills.
Experience working with vendors, order fulfillment, and equipment lifecycle management.
Proficiency with Microsoft Office applications, particularly Excel.
Strong communication, collaboration, and customer service skills.

Responsibilities

Process and fulfill IT procurement requests for hardware, software, licenses, and technology-related services.
Coordinate with vendors and suppliers to source equipment and ensure timely delivery of requested items.
Review and validate procurement requests, approvals, and required information prior to order processing.
Track and manage the lifecycle of IT assets, including ordering, deployment, reassignment, and retirement.
Maintain accurate asset records and inventory data within asset management systems.
Monitor and manage ticket queues, prioritizing procurement requests, hardware replacements, and fulfillment activities.
Manage software subscriptions, cloud accounts, and license allocations to ensure compliance and availability.
Coordinate hardware deliveries with end users and internal teams to support onboarding, replacements, and technology refreshes.
Arrange equipment returns, relocations, disposal, and asset recovery activities through approved vendors.
Ensure new employees receive appropriate technology equipment and access prior to their start dates.
Generate reports related to inventory, procurement activities, asset utilization, and order status.
Collaborate with IT support, procurement, vendors, and business stakeholders to ensure efficient asset and procurement processes.
Maintain compliance with asset management, procurement, security, and operational policies.
Identify opportunities to improve procurement workflows, inventory tracking, and asset management processes.