IT Upgrade Technician, WIN11

Connection•Upper Saddle River, NJ

2d•Onsite

About The Position

Connection has a fantastic opportunity through our Technical Staffing division for a Windows 11 Deployment Technician to support an enterprise-wide device refresh and upgrade initiative. This is a contract opportunity supporting onsite deployment activities in Upper Saddle River, NJ. As a consultant you are eligible for some benefits. We are seeking experienced and professional Windows 11 Deployment Technicians to support a large-scale desktop and laptop refresh initiative. This role will focus on hardware replacement, Windows 11 upgrades, troubleshooting, and end-user support. Candidates must have prior Windows 11 upgrade experience and be comfortable working independently after initial training. This is a hands-on technical role requiring strong troubleshooting skills, attention to detail, and the ability to coordinate effectively with onsite teams to minimize business disruption. This will be a contract opportunity (9-11 weeks). The offering pay is $35/hr. Onsite: M-F

Requirements

Prior hands-on experience performing Windows 11 upgrades and device refresh projects
Strong troubleshooting skills related to OS upgrades, drivers, user profiles, and application compatibility
Experience replacing desktops and laptops in enterprise environments
Ability to work independently after initial direction and training
Professional, mature demeanor with strong communication skills
Ability to work effectively independently
Experience updating asset management or ticketing systems
Ability to lift up to 30 lbs as needed
Applicants must be authorized to work for any employer in the U.S.

Responsibilities

Perform physical replacement of incompatible desktops and laptops as part of a structured refresh project
Execute Windows 11 upgrades on compatible devices
Troubleshoot upgrade failures and perform remediation to ensure successful deployment
Transfer user data and validate application functionality post-upgrade
Coordinate with site teams and end users to minimize downtime and operational disruption
Document device status, deployment progress, and update asset management systems accurately
Lift and transport equipment (up to 30 lbs as needed) during device replacement activities
Diagnose and resolve Windows 11 configuration, driver, and compatibility issues