IT TitanCard Student Assistant
About The Position
Under the direction of IT staff and Lead Student Worker, the Student Worker provides customer service and carding Service to CSUF Students, Faculty, Staff, and Library guests. Provide in-person and over-the-phone customer service and support for card distributions. Assist users by printing cards such as TitanCards, Badges and more. Assist with processing fees charges. Support staff with ensuring card printings are clean and working properly. Assist with processing inventory of carding and IT shirts. Other duties may be assigned, as deemed necessary. Assist with Digital Print Services (DPS) tasks Assist with Center for Equitable Digital Access (CEDA) tasks
Requirements
- Current student at CSUF and is enrolled/registered (fees paid) in a current regular semester as a new or continuing student.
- Student who has completed the prior semester (has not graduated), or who is registered for the subsequent semester.
- In good academic standing (not on academic probation, continued probation, academic dismissal).
- Student who is authorized to work in the United States and can provide employment eligibility documents.
- Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.
Nice To Haves
- Ability to work well with all campus community constituents including: customers, coworkers, supervisor, and manager.
- Provide customer service and demonstrate professionalism in the workplace.
Responsibilities
- Provide customer service and carding Service to CSUF Students, Faculty, Staff, and Library guests.
- Provide in-person and over-the-phone customer service and support for card distributions.
- Assist users by printing cards such as TitanCards, Badges and more.
- Assist with processing fees charges.
- Support staff with ensuring card printings are clean and working properly.
- Assist with processing inventory of carding and IT shirts.
- Assist with Digital Print Services (DPS) tasks
- Assist with Center for Equitable Digital Access (CEDA) tasks
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
