IT Technician - Entry Level

HEBCO • Oklahoma City, OK

2d

About The Position

This role focuses on the support and maintenance of IT systems, including network and workstation hardware and software. The IT Technician will interface with enterprise-level internet service providers and technologies, providing service to both local and remote users in a Windows-based environment. This position will also assist the Corporate Systems Administrator with routine maintenance tasks supporting Quality Assurance and Disaster Recovery. The role involves assisting with the management of security aspects of the information system, performing day-to-day maintenance operations, and providing configuration management for system software and hardware. Additionally, the technician will manage changes to the system, assess their security impact, and prepare and review documentation, including equipment and network diagrams.

Requirements

• Service local and remote users/systems in a Windows-based environment
• Provide assistance to the Corporate Systems Administrator
• Conduct routine maintenance tasks in support of Quality Assurance and Disaster Recovery Tasks
• Assists with the management of security aspects of the information system
• Performs day-to-day maintenance operations of the system
• Provides configuration management for information system software and hardware
• Manage changes to system and assess the security impact of those changes
• Prepares and reviews documentation to include equipment and network diagrams

Responsibilities

• Analyzes software requirements to determine feasibility of design within time and cost constraints
• Analyzes information to determine, recommend, and plan layout for types of computers and peripheral equipment modifications to existing systems
• Evaluates factors such as reporting formats required, cost constraints, and need for security restrictions to determine hardware configuration
• Configure and install new computers, software and peripherals onto network
• Configure and install new network hardware
• Repair and maintain hardware and software
• Test new software solutions for compatibility with network
• Monitors functioning of equipment to ensure system operates in conformance with specifications
• Assist in the evaluation of security solutions to ensure they meet security requirements for processing classified information
• Assist with configuration management for information system security software, hardware, and firmware
• Assist with preparation and maintenance of documentation
• Maintain records on workstations, servers, routers, firewalls, intelligent hubs, network switches, etc. to include system upgrades
• Evaluate solutions to ensure they meet security requirements for processing sensitive information
• Maintain operational security posture for an information system or program
• Provide configuration management for security-relevant information system software and hardware
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed