IT Technician - Entry Level

HEBCO•Oklahoma City, OK

21h

About The Position

The IT Technician provides entry-level support and maintenance for IT systems, including network and workstation hardware and software. The role supports local and remote users and systems in a Windows-based environment, interfaces with enterprise-level internet service providers and technologies, and assists the Corporate Systems Administrator with routine maintenance, Quality Assurance, and Disaster Recovery tasks. The technician assists with information-system security and day-to-day system maintenance, provides configuration management for system software and hardware, manages system changes and assesses their security impacts, and prepares and reviews documentation such as equipment and network diagrams. The position also involves installing, configuring, repairing, maintaining, and testing computers, software, peripherals, and network hardware.

Requirements

At least 1 year of experience in computer repair and networking.
Minimum of an associate’s degree in computer science, or equivalent work experience and/or trade certification.
Intermediate knowledge of Windows domain security, network hardware security, and Windows Server OS.
Ability to obtain a Secret clearance.
U.S. citizenship, required to acquire a Secret clearance.

Nice To Haves

Familiarity with administration of NIST requirements.

Responsibilities

Analyze software requirements to determine whether designs are feasible within time and cost constraints.
Analyze information and recommend and plan computer and peripheral equipment layouts or modifications to existing systems.
Evaluate reporting-format requirements, cost constraints, and security restrictions to determine hardware configurations.
Configure and install new computers, software, and peripherals on the network.
Configure and install new network hardware.
Repair and maintain hardware and software.
Test new software solutions for compatibility with the network.
Monitor equipment to ensure systems operate according to specifications.
Assist in evaluating security solutions for processing classified information.
Assist with configuration management for information-system security software, hardware, and firmware.
Prepare and maintain documentation.
Maintain records for workstations, servers, routers, firewalls, intelligent hubs, network switches, and system upgrades.
Evaluate solutions to ensure they meet security requirements for processing sensitive information.
Maintain the operational security posture of an information system or program.
Provide configuration management for security-relevant information-system software and hardware.
Assist the Corporate Systems Administrator and conduct routine maintenance in support of Quality Assurance and Disaster Recovery tasks.
Perform other duties as assigned.