IT Technician
SPIROL International Corporation•Killingly, CT
•Onsite
About The Position
As an IT Technician, you will utilize your help desk experience to provide technical support throughout the global SPIROL organization. You are the first level of escalation for all IT related issues and requests, and you'll flex your strong communication skills to provide an exceptional customer experience for the SPIROL team.
Requirements
- Minimum of 3 years' experience in a help desk position, supporting multiple users.
- Deploying new hardware.
- Configuring user access.
- Managing printers/print servers.
- Working with LAN and WAN.
- Working with cyber security programs.
- High School diploma (or equivalent).
- Strong sense of ownership.
- Strong troubleshooting skills.
- Ability to work collaboratively as part of a team.
- Strong sense of urgency and proactive approach.
Nice To Haves
- Global experience is a plus!
Responsibilities
- Provide technical support throughout the global SPIROL organization.
- Serve as the first level of escalation for all IT related issues and requests.
- Provide an exceptional customer experience for the SPIROL team.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
