IT-Technician

TSMC•Camas, WA

2d•Onsite

About The Position

TSMC Washington is seeking an IT-Technician to join its IT department. This role is crucial for sustaining and recovering both office and Fab IT systems to support 24x7 factory operations. The technician will be the first-line responder for user issue escalations and system alerts, requiring proficient computer hardware and software knowledge. The position involves constantly working inside a clean-room on a 12-hour/day shift and carrying an Onduty phone/laptop. At TSMC, innovation meets precision manufacturing, and integrity guides high standards and customer trust, driving advancements in industries such as healthcare, automotive, consumer electronics, and renewable energy.

Requirements

AS or AA in Technology/Engineering related field
1-2 years Helpdesk, PC tech support, or network experience
Proven troubleshooting and problem solving skills
Team player with flexibility, positive attitude, and open mind to learn new technologies

Responsibilities

First line issue identification and recovery of the factory automation system following procedures.
Help to maintain and improve existing fully automated factory system functionalities by working with engineers and users on system testing and upgrade.
Answer helpdesk calls to help internal users with questions and problems concerning computer systems, hardware, and software.
Assist IT engineers working on special projects and assignments.

Benefits

market-competitive pay
profit sharing
incentive bonuses
tuition assistance
accrue 120 hours of paid time off annually their first year
medical insurance
dental insurance
vision insurance
life insurance
access to a 401(k) plan with employer match
ability to participate in the employee stock purchase program
Onsite amenities include a fitness center, game room, physical therapist, and subsidized café.