IT Technician (TEMP)

NATIVE AMERICAN MENTAL HEALTH SERVICES CORPORATION • Redding, IA

51d • $20 - $24 • Onsite

About The Position

North American Mental Health Services is seeking a temporary IT Technician to help maintain the organization’s information technology systems and support its operations in a healthcare environment. The role provides technical assistance to staff and clients, maintains IT equipment and software, assists with network connectivity, and helps protect sensitive healthcare information. The position is expected to last 3–4 months and is based at the NAMHS Administration Office in Redding, California.

Requirements

• High school diploma or equivalent.
• Knowledge of Windows and/or Mac operating systems.
• Basic understanding of hardware and software troubleshooting.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Strong problem-solving abilities.
• Commitment to maintaining the confidentiality of sensitive healthcare information.

Nice To Haves

• Associate's or bachelor's degree in an IT-related field.
• IT certifications such as CompTIA A+, CompTIA Network+, or Microsoft Certified Desktop Support Technician (MCDST).
• Previous experience in a similar IT support role.
• Familiarity with healthcare IT systems or EHR software.

Responsibilities

• Provide technical support to staff and clients to resolve hardware and software issues.
• Help set up, configure, and maintain computer workstations, laptops, printers, and other IT equipment.
• Install, configure, and troubleshoot software applications, including electronic health record (EHR) systems.
• Assist with setting up and maintaining network equipment to support stable connectivity.
• Promote and enforce IT security policies and guidelines to protect sensitive healthcare information.
• Maintain records and documentation of IT assets, service requests, and issue-resolution processes.
• Help manage IT inventory, track equipment, and ensure appropriate allocation and disposal of assets.
• Provide users with basic training on IT systems and best practices.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED