IT Technician

Sumitomo Electric U.S.A. Holdings, Inc. • Mount Prospect, IL

6d • Onsite

About The Position

Sumitomo Electric U.S.A. Holdings, Inc. (SEUHO), a Sumitomo Electric Group company, is seeking a full-time IT Technician in our Mt. Prospect, IL, location. This person will provide support on IT-related tasks and is part of the SEUHO-IS helpdesk. This person will report to the IT Supervisor.

Requirements

• BS in Computer Science, Information Technology, or a related field
• Accuracy, attention to detail, and the ability to multitask
• Effectively present information and respond to questions from users and business partners
• Organizational and time management skills sufficient to independently establish priorities and coordinate and complete competing projects within set timeframes
• Work well independently as well as part of a team

Responsibilities

• Assist in resolving hardware/software issues for end users
• Work on IT projects as directed by management
• Assist in technical upgrading and maintaining desktop systems
• Assist management in creating training materials pertaining to computer troubleshooting and usage
• Install hardware (computers, monitors, servers, UPS, routers, switches, etc.)
• Manage all equipment and perform periodic inventories as required
• Troubleshoot mobile devices, configure new devices
• Install and configure computer systems, phones, and applications within the company

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level