IT Technician

WSU Tech • Wichita, KS

1d • Onsite

About The Position

At WSU Tech, we are committed to providing quality higher education and workforce training that supports economic development for a global economy. Our IT department plays a vital role in maintaining and supporting technology infrastructure across campus to ensure a seamless experience for students, faculty, and staff.

WSU Tech is seeking a knowledgeable and service-oriented IT Technician to support the installation, maintenance, and operation of computer systems, desktops, peripherals, and related technology. This position plays a critical role in ensuring reliable technology services for faculty, staff, students, and campus operations.

The ideal candidate is technically skilled, customer-focused, and able to manage multiple priorities in a fast-paced educational environment.

Requirements

• High school diploma or equivalent
• Demonstrated experience with computer hardware, software installation, imaging, and deployment
• Basic understanding of desktop and user support environments
• Ability to manage multiple tasks, prioritize work, and meet deadlines
• Strong written and verbal communication skills
• Ability to work independently with minimal supervision and as part of a team
• CompTIA A+ 220-801 and 220-802 Course completion or CompTIA A+ Certifications

Nice To Haves

• Associate degree in IT or equivalent experience in a related field preferred
• CompTIA N+ Course enrollment/completion or N+ Certificate preferred

Responsibilities

• Provide IT support for hardware, software, peripherals, and classroom technology
• Install, configure, and troubleshoot computer systems and applications
• Resolve service requests and document solutions using the IT ticketing system
• Support audiovisual systems, events, labs, and special IT projects
• Follow IT policies and security standards while delivering excellent customer service

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED