Information Technology Intern - Unpaid - Part Time - Days

Intandem•Niagara Falls, NY

1d•Onsite

About The Position

Support Agency’s information technology needs by developing, installing, and maintaining, networking and telecommunication hardware and programs; providing technical support to users. Provide technical support to users by receiving instructions from supervisor or designee; providing information, guidance and assistance in the use of software and equipment; working closely with IT team members to troubleshoot and coordinate positive resolution of concerns.

Requirements

High school diploma or equivalent
3 years acceptable combination related experience, training and education
Experience working with Windows O/S; Windows application
Valid driver's license, acceptable driving report and dependable transportation

Nice To Haves

Associates degree in computer science or related field

Responsibilities

Developing, installing, and maintaining networking and telecommunication hardware and programs
Providing technical support to users
Receiving instructions from supervisor or designee
Providing information, guidance and assistance in the use of software and equipment
Working closely with IT team members to troubleshoot and coordinate positive resolution of concerns
Reading, interpreting and applying technical publications, manuals and other documents
Troubleshooting and positively resolving an array of hardware, software, and application problems
Effectively interpreting and articulating technical information to non-technical users
Effectively interpreting new software applications and applying knowledge from one application to another
Providing effective formal and informal technical instruction and demonstration
Promoting a value-based team environment by establishing and maintaining a positive working relationship with all levels of staff