IT Technician I

Seaboard Corporation•Guymon, OK

3d•Hybrid

About The Position

We have an exciting IT Technician opportunity in our Guymon, OK plant. The IT Technician provides technical support services involving software applications, personal computers, LANs, WANs and AS/400 connectivity. Must maintain a working knowledge of current systems and applications software as well as Seaboard Foods policies and procedures and develop and maintain a collaborative relationship with suppliers and customers of information technology. May require work at remote locations as needed. The successful person brings a can-do attitude and positive energy every day and is prepared to communicate with all levels of employees.

Requirements

High School or GED.
Familiarity with Microsoft Windows, M365 suite of products and other common user software
Ability to work with/troubleshoot printers, scanners, tablets and PLC equipment
Basic understanding of networking, DHCP, DNS, TCP/IP, VPN and Wifi
Excellent troubleshooting and documentation skills
Excellent written and verbal communications skills
Self-directed with the ability to work independently

Nice To Haves

Bachelor’s degree in Computer Science/Information Systems or technical degree preferred
2+ years in an IT support and troubleshooting role or equivalent training
Ability to work A, B or C shift

Responsibilities

Design, install, configure, and troubleshoot IT and technical systems as directed
Help desk support for related systems through tickets or phone – some after-hours support required
Maintain basic business devices, mobile phones, tablets, copiers, printers, fax, etc
Ability to interpret an extensive variety of technical instructions in mathematical, diagram, written and/or verbal form and deal with several abstract and concrete variables
Assist Information Services team with local and remote Microsoft Windows support
Coordinate with staff at various levels within the Company and with vendors and consultants as directed
Ability to define problems, collect data, establish facts, and draw valid conclusions
Provide after-hours support and project work as needed
Ability to effectively present information and respond to questions from groups of managers, customers, trainees and the general public
Work with various teams in support of business and Information Technology projects
Other related duties as needed