IT Technical Writer

Booz Allen Hamilton•Reston, VA

About The Position

Develop and maintain documentation for processes such as deployment diagrams, standard operating procedures, manuals, instructions, and contract deliverables. Write and edit technical documentation for hardware and software, including installation, configuration, and how-to documentation. Format technical publications using technical drawings, consultations with technical personnel, and other available resources.

Requirements

At least 3 years of experience as a technical author or editor of technical or scientific information.
Knowledge of grammar, formatting, and document configuration management.
Knowledge of basic concepts and technical copywriting for various document types.
Ability to use multiple word-processing and presentation tools, including Microsoft Word, PowerPoint, and Visio.
Active TS/SCI clearance and willingness to take a polygraph exam.
Associate’s degree and at least 5 years of experience supporting IT projects and activities, or a bachelor’s degree and at least 3 years of such experience, or a master’s degree and at least 1 year of such experience.
Ability to obtain a DoD 8570 IAT Level II certification within 6 months of hire, such as Security+ CE, CCNA-Security, GSEC, SSCP, CySA+, GICSP, or CND Certification.

Nice To Haves

Experience supporting Intelligence Community (IC) clients.
Experience interacting with technical engineers and architects.
Knowledge of cybersecurity terminology.
Ability to prepare reports, responses, and briefings for a wide range of audiences.
Ability to handle deadlines.
Ability to maintain a current internal documentation library.

Responsibilities

Develop and maintain process documentation, including deployment diagrams, standard operating procedures, manuals, instructions, and contract deliverables.
Write and edit hardware and software documentation, including installation, configuration, and how-to materials.
Format technical publications using technical drawings, input from technical personnel, and other available resources.
Prepare and maintain operations documentation, user guides, manuals, and technical publications.
Gather technical information and prepare written text.