IT Tech (Information Technology Technician)

LED FastStart•Crowley, LA

9d•Onsite

About The Position

We are seeking a motivated and knowledgeable IT Support Specialist to install, maintain, and support computer systems across multiple company locations. This role sets up and troubleshoots computers, cameras, phones, networks, and other office technology while helping ensure systems remain secure, reliable, and efficient. The position provides technology support to employees throughout the organization and coordinates with internal departments and third-party vendors. It is an in-person role serving locations in Lafayette and Crowley, Louisiana.

Requirements

Experience with Windows operating systems, computer hardware, networking, and troubleshooting.
Strong problem-solving and communication skills.
Ability to manage multiple priorities and work independently.
Ability to travel between company locations as needed.
Either pursuing a college degree in Information Technology, Computer Science, or a related field, or having at least four years of IT Help Desk, Technical Support, or Systems Administration experience.

Nice To Haves

College student pursuing a degree in Information Technology, Computer Science, or a related field.

Responsibilities

Install, configure, and maintain computer hardware, software, operating systems, and peripheral devices.
Set up and support computers, cameras, phones, printers, and other office equipment.
Troubleshoot and resolve hardware, software, network, and system issues in a timely manner.
Monitor and maintain IT infrastructure, networks, and computer systems across multiple locations.
Respond to and resolve help desk tickets while providing customer service to employees.
Plan, organize, and support information technology operations and electronic data systems.
Coordinate IT projects with internal departments and third-party vendors.
Conduct system audits and reviews for compliance with company policies, procedures, and applicable regulations.
Support disaster recovery initiatives, system backups, and data protection processes.
Maintain technical documentation and assist with implementing IT policies.
Train and onboard users on company software applications and technology tools.
Stay current with emerging technologies, industry trends, and best practices.
Provide technology support to employees and departments throughout the organization.