IT Tech Specialist II - Epic Solutions - Hybrid

Mayo Clinic•Rochester, MN

10h•$134,347 - $194,750•Hybrid

About The Position

Mayo Clinic is seeking a technical leader across the Epic Hospital application solutions to serve within the IT EHR Technology team. This highly visible and strategic role is responsible for leading the overall design of hospital and inpatient EHR applications by aligning clinical, operational, and technical requirements within the Epic ecosystem. Candidates will require extensive experience and multiple Epic Certifications along with having a solid understanding of IT architecture and System integrations. The technical leader is responsible for leading the cross-application architecture and design of hospital and inpatient EHR solutions, with a primary focus on Epic platforms. This role partners closely with senior clinical, operational, and IT stakeholders to translate complex business and care delivery needs into scalable, integrated technical solutions that enhance patient care and operational efficiency. The Technical Leader ensures alignment with enterprise architecture principles, integration strategies, and governance standards while driving consistency and optimization across workflows and systems. This individual provides architectural leadership in addressing complex Epic functionality and integration challenges, supports interoperability across platforms, and enables emerging enterprise initiatives, including AI-enabled capabilities and digitally supported care models such as Hospital Unbound. Additionally, the role requires maintaining awareness of evolving technologies and effectively communicating complex technical concepts to both technical and non-technical audiences.

Requirements

Extensive experience and multiple Epic Certifications
Solid understanding of IT architecture and System integrations

Responsibilities

Proactively assumes a team leadership role to direct and coordinate the work of other staff.
Assigns tasks to staff taking into consideration workload balancing, skill sets, technical knowledge, and criticality of the tasks.
Serves as a consultant or tutor in many specific technical areas of expertise to staff throughout the Department of Information Technology (IT).
Serves on appropriate committees, acts as a resource to institutional committees, on an ad hoc basis, provides consultation in their area of expertise, and facilitates institutional work groups.
Leads technical planning for areas supported by work unit as part of yearly division planning, and serves as an active member or facilitator of technical workgroups needed to advance project objectives.
Leads committees to establish technical standards, promote integration of data, and/or coordination of projects across work units.
Responsible and accountable for the on-time completion of tasks and projects as assigned, demonstrating a commitment to meet deadlines and priorities.
Provides leadership in the technical design, system architecture, design, selection, and application of the of information systems resources to satisfy the requirements of the systems.
Participates in major technical decisions, develops technical proposals that consider alternatives and business case, gains needed institutional approvals, and works effectively across departmental organizations gaining consensus of stakeholders.
Is recognized beyond their division as a technical expert and is sought out for their in-depth knowledge.
Also, is knowledgeable and applies a broad range of current technologies and recognizes how they fit into Mayo’s environment.
May participate in industry committees or organizations.
Facilitates system technical reviews within the institution to ensure appropriate technical architecture and design, including understanding and applying concepts of enterprise architecture to ensure systems align, adhere and integrate within Mayo Information Technology enterprise environment.
Works independently on all projects and assignments escalating to others based upon scope of authority, producing dependable results that consistently meet objectives.
May be required to provide 24/7 on-call support.
Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership.