IT Systems Technician

Aqua Engineers Inc.Honolulu, HI
$31 - $37

About The Position

Responsible for deploying, maintaining, and supporting the company’s computing, network, and server infrastructure while performing tasks in alignment with company standards and security/compliance requirements.

Requirements

  • Possesses general work-related skills consistent with completion of a high school program, including written and verbal communication skills, computational and computer skills, and mathematical knowledge.
  • Possesses foundational understanding of network, server, and employee computing device operations and system designs.
  • Demonstrates growing familiarity with company security and compliance standards.
  • Driver’s license.

Responsibilities

  • Deploys, configures, and maintains employee computing devices.
  • Provides hardware and software support to users.
  • Provides hardware and software support on network systems.
  • Provides server and infrastructure support.
  • Provides maintenance support for the company websites and communication systems.
  • Organizes own work effectively and prioritizes tasks based on operational needs.
  • Works independently and collaboratively with others as part of a team.
  • Adjusts work priorities in response to changing circumstances.
  • Understands how work affects other employees and departments.
  • Devises effective solutions based on general goals and objectives of the function.
  • Assembles and upgrades employee computing devices, including memory, storage, and other hardware components.
  • Diagnoses and troubleshoots network hardware and connectivity issues.
  • Monitors and maintains server performance, availability, backups, and critical services according to standards.
  • Applies software updates, patches, and configuration changes across devices, network, and server systems.
  • Effectively communicates complex and/or technical information to co-workers and others.
  • Exercises tact and diplomacy in resolving mild conflicts or disagreements.
  • Effectively communicates information in written (including electronic) correspondence.
  • Effectively conveys technical information to non-technical audiences.

Benefits

  • Annual incentive bonus with an earning potential of 10% of base pay.
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