IT Systems Specialist
About The Position
Community Interface Services (CIS) is seeking an IT Systems Specialist to design, implement, and support technology solutions that improve organizational efficiency and user experience. The role supports the people and programs serving individuals with intellectual and developmental disabilities and offers opportunities to work on projects involving automation, systems integration, data solutions, and AI-enabled development. As a member of the technology team, the specialist will work with stakeholders across the agency to translate business needs into practical technical solutions. The role includes developing and maintaining software and internal systems, analyzing data, automating workflows, managing integrations and databases, researching technologies, and documenting and implementing technology initiatives. Community Interface Services is a nonprofit organization that has empowered individuals with intellectual and developmental disabilities since 1983. The organization provides individualized services in employment support, independent living, and financial management, and describes its culture as inclusive, supportive, collaborative, innovative, and mission-driven.
Requirements
- Bachelor's degree in Computer Science, Data Science, Information Systems, or a related field, or an equivalent combination of education and experience.
- Demonstrated technical project experience through professional work, personal projects, GitHub repositories, internships, or a portfolio.
- Experience working independently on technology projects from concept through implementation.
- Understanding of the software development lifecycle, including design, development, testing, deployment, and maintenance.
- Advanced proficiency with data analysis and reporting tools, including Microsoft Excel.
- Strong problem-solving, organizational, and time-management skills.
- Excellent communication skills and the ability to collaborate with users of varying technical skill levels.
- Familiarity with Microsoft Power Platform, including Power BI and Power Query.
Nice To Haves
- Experience with workflow automation platforms and low-code/no-code solutions.
- Experience with APIs, web services, and systems integrations.
- Experience leveraging AI-assisted development tools and processes.
- Knowledge of database design, SQL, and data governance principles.
- Experience working in nonprofit, healthcare, human services, or mission-driven organizations.
Responsibilities
- Develop, maintain, and document software solutions using modern development tools and best practices.
- Gather, clean, analyze, and present complex data sets to support operational decision-making.
- Build workflow automations that eliminate manual processes and improve efficiency.
- Create and maintain API integrations, webhooks, and event-driven solutions.
- Design, manage, and document databases and data structures.
- Partner with internal teams to identify business needs and translate them into practical technical solutions.
- Research and evaluate emerging technologies, platforms, and AI-based tools to support agency goals.
- Develop implementation plans, timelines, and project documentation for technology initiatives.
- Troubleshoot, maintain, and enhance internally developed applications and systems.
- Identify opportunities for innovation and automation to support continuous improvement.
Benefits
- Affordable medical, dental, vision, and life insurance.
- Employee Assistance Program (EAP).
- Flexible Spending Account (FSA) through Section 125 plans.
- Paid training and ongoing professional development.
- Opportunities for advancement and internal promotions.
- Company-issued iPhone.
- Paid holidays and generous Paid Time Off (PTO).
- Employer-contributed retirement program.
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What This Job Offers
Job Type
Full-time
