The IT Systems Functional II will work within the IT Team to support the overall system/ network needs of Niagara’s corporate office and plants. This role involves troubleshooting daily operational system issues, defining root causes and solutions, and collaborating with the business to understand and document requirements. The analyst will configure and test applications, identify opportunities for process and system improvements, and manage minor project implementations in a fast-paced, dynamic environment. Key responsibilities include organizing meetings, documenting processes and training materials, and providing 24/7 support. The role requires reviewing system design approaches, writing use cases and business rules, and producing key documents. The IT Systems Functional Analyst II will also be involved in end-to-end project management, working with application vendors, and guiding other IT resources.
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Job Type
Full-time
Career Level
Mid Level