IT Systems Engineer

Credit GeniePlymouth Meeting, PA
Onsite

About The Position

As an IT Systems Engineer at Credit Genie, you will be the architectural owner of the systems that power our employee experience and secure our corporate environment. You will design, implement, and manage the core infrastructure that our team relies on every day, including our endpoint management platforms, SaaS applications, and identity provider. This is a deeply technical role for a proactive engineer who is passionate about automation, security, and building scalable, resilient systems. You will be responsible for the entire IT asset lifecycle, ensuring our hardware and software are managed efficiently, our access controls are robust, and our technology stack is optimized for a modern, fast-growing company.

Requirements

  • 4+ years of experience in an IT Systems Engineer, Infrastructure Engineer, or similar role.
  • Deep, hands-on expertise with modern MDM platforms, specifically JAMF Pro and Microsoft Intune.
  • Proven experience managing an Identity Provider, with a strong preference for Okta.
  • Demonstrable experience administering a wide range of SaaS applications (e.g., Google Workspace, Slack, Atlassian).
  • Strong understanding of ITAM principles and hardware lifecycle management.
  • Solid knowledge of networking concepts (TCP/IP, DNS, DHCP, VPNs).
  • Experience with scripting and automation is highly desirable.

Nice To Haves

  • A Systems Thinker: You see how individual components connect to the larger ecosystem and design solutions that are scalable and sustainable.
  • An Automation Champion: You have a strong desire to automate manual processes and are proficient in scripting (e.g., PowerShell, Bash, or Python) to improve efficiency and reduce human error.
  • Security-Obsessed: You build and manage systems with a security-first mindset, constantly seeking to strengthen defenses and protect company and customer data.
  • A Proactive Problem-Solver: You don't wait for tickets to come in; you anticipate future needs, identify potential issues, and engineer solutions before they become problems.
  • An AI Adopter: You are keen to explore and implement AI-driven tools and methodologies to enhance system monitoring, security, and administrative efficiency.
  • Technically Fluent Across Domains: You bring exposure to multiple areas of technology—such as systems engineering, data infrastructure, security practices, and AI/ML—allowing you to design well-rounded, forward-looking solutions.
  • A Collaboration-First Partner: You thrive in cross-functional environments, building strong partnerships across teams. You listen first, communicate clearly, and work with empathy—always putting people at the center of technology solutions.

Responsibilities

  • Own and administer our Mobile Device Management (MDM) platforms, including JAMF for macOS and Microsoft Intune for Windows, to automate device deployment, enforce security policies, and manage software distribution.
  • Develop and maintain a comprehensive ITAM strategy, overseeing the full hardware lifecycle from procurement and deployment to maintenance and secure retirement.
  • Implement and refine zero-touch deployment workflows to create a seamless and secure onboarding experience for all employees.
  • Serve as the primary administrator for our portfolio of SaaS applications, managing licensing, integrations, security configurations, and cost-optimization.
  • Develop automated workflows for user provisioning and de-provisioning (lifecycle management) across our application ecosystem.
  • Partner with business departments to evaluate, onboard, and secure new SaaS tools, ensuring they integrate smoothly and meet our security standards.
  • Manage and enhance our Identity Provider (Okta), including user lifecycle rules, group management, application integrations (SAML/SCIM), and Multi-Factor Authentication (MFA) policies.
  • Design and enforce role-based access control (RBAC) policies to ensure least-privilege access across all corporate systems.
  • Act as the subject matter expert on identity, authentication, and authorization, driving security best practices throughout the organization.

Benefits

  • 100% company-paid medical, dental, and vision coverage for you and your dependents on your first day of employment.
  • Receive up to $100 per month in fitness reimbursement or enjoy a complimentary full membership to LifeTime Fitness or Equinox.
  • 401(k) with a 3.5% match and immediate vesting
  • Meal program available for both lunch and dinner
  • Pre-tax benefits, including a $1,000 HSA match
  • Life and accidental insurance
  • Flexible PTO
  • Bonus and equity programs
  • Short & long term disability insurance
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