IT Systems Engineer - Weeknights

Dewpoint•Lansing, MI
•Onsite

About The Position

We are seeking an experienced IT Systems Engineer with data center analytics experience. The role requires local availability in Lansing, Michigan for on-site interviews and on-site work. The schedule is Monday through Thursday, 9:00 PM to 6:00 AM. The position is W2 only; C2C and third-party submissions are not accepted.

Requirements

  • IT Service Management (ITSM).
  • Network Operations.
  • Windows Administration.
  • Linux Administration.
  • Data center analytics experience.
  • Must be local to Lansing, Michigan for on-site interviews and on-site work requirements.
  • W2 only; no C2C or third-party submissions.

Responsibilities

  • Monitor DDMI systems.
  • Perform basic troubleshooting.
  • Restart jobs when appropriate and escalate issues.
  • Record and update tickets in the DDMI Service Management tool.
  • Provide escort services for customers, suppliers, and business partners.
  • Perform system monitoring and troubleshooting.
  • Manage job restarts and escalations.
  • Conduct data center operations, including patching and system upgrades.
  • Execute RFCs.
  • Perform patch-panel cabling.
  • Build and decommission systems.
  • Rack and de-rack hardware.
  • Provide weekend ITSM debrief and status reporting.
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