IT Systems Engineer

Gable Pines•Des Moines, IA

21d•$98,000 - $122,000

About The Position

This position implements, maintains, optimizes, and proactively supports LCS business systems. As a subject matter expert, the role monitors system health, resolves root causes, and prevents recurring issues. It also develops automation and AI-enabled solutions that streamline work, improve decisions, and enhance the user experience. Solutions must align with security, data privacy, governance, and responsible AI standards. The position leads complex projects and drives continuous improvement across the business systems portfolio. The position reports to the Director, Financial Systems. Travel frequency is 0–10%.

Requirements

Bachelor’s degree in Information Technology, Computer Science, a related field, or equivalent experience.
Six or more years of related experience.
Strong analytical, troubleshooting, and root-cause analysis skills, including the ability to interpret system data, recognize patterns, assess risk, and prevent recurring issues.
Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels.
Detail-oriented and committed to delivering high-quality work on schedule.
Able to consult with and influence large stakeholder groups.
Proven ability to manage multiple priorities and projects in a fast-paced environment.

Nice To Haves

Direct business systems experience.
Experience with SQL, scripting, integrations, workflow automation, low-code/no-code platforms, monitoring, analytics, or AI development tools.
Familiarity with security, privacy, governance, testing, and responsible AI practices.

Responsibilities

Configure, customize, and integrate LCS business systems to meet complex business needs and improve functionality.
Build, maintain, and proactively monitor system integrations, interfaces, files, jobs, and data flows; resolve root causes and prevent business disruption.
Serve as a subject matter expert and advise stakeholders on system capabilities, best practices, and industry trends.
Lead upgrades, patches, enhancements, and AI-enabled changes from planning through adoption while ensuring stability, security, and business value.
Translate business needs into technical solutions that improve processes and workflows; identify appropriate uses for automation, machine learning, generative AI, and conversational tools.
Maintain system and AI solution documentation, including configurations, support procedures, data requirements, controls, and testing evidence.
Evaluate emerging technologies, system updates, automation platforms, and AI capabilities; recommend secure, scalable, and well-governed solutions aligned with business priorities.
Analyze alerts, performance trends, integration failures, recurring incidents, and escalated tickets; implement corrective and preventive actions to improve reliability.
Perform other duties as assigned.