IT Systems Engineer

SpectronRx•Indianapolis, IN

2d•Hybrid

About The Position

SpectronRx is a rapidly growing Contract Development and Manufacturing Organization (CDMO) based in Indianapolis, IN, with additional locations in South Bend and Bunker Hill, IN, Danbury, CT and Europe. Our explosive growth has created an opportunity for a IT Systems Engineer to join our team. The Systems Engineer will work closely with our IT team and business owners to support and advance the technology landscape of the company.

Requirements

A minimum of 8 years of experience in a IT support or infrastructure role.
Strong technical aptitude and willingness to be a self-learner.
Excellent organizational skills and attention to detail.
Valid Indiana driver's license
Pass a Background Check.

Nice To Haves

15+ years' experience in an IT support role.
BS Information Technology or related discipline.
Certifications in networking, SharePoint, O365, security or other related technologies.

Responsibilities

Manage and maintain the current technical environment including Microsoft 365, SharePoint, Ubiquiti switches, AP’s, VPN’s, printers etc.
Be responsive to the employee’s break/fix problems at our South Bend facility.
Be able to support various scientific equipment and software.
Implement best practices for IT across the enterprise.
Deploy new technology and systems that will help the company scale and enable growth.
Perform backup and recovery tests of mission critical systems.
Participate in the analysis of business needs.
Recommend innovative technology solutions while actively participating in firm wide IT initiatives.
Perform system upgrades in collaboration with external service providers as needed.
Collaborate with team members to standardize technologies and processes.
Work with hardware/software vendors to keep up with changes in hardware, software and bug fixes and security vulnerabilities.
Maintain infrastructure standards documentation as it relates to infrastructure systems design, configuration, support, and processes.
Diagnose and resolve complex configuration and troubleshooting issues within a multi-vendor infrastructure.
Provide operational escalation support for the firm's critical business systems.
Proactive health monitoring of critical business systems and technologies.
Remain current with emerging trends in technology.
On occasion, you will need to participate in after-hours support.
Expect 10-20 travel to Indianapolis or Bunker Hill facilities.
Other duties as assigned to fully meet the requirements of the position.