IT Systems Engineer (Contractor)

Sopra Steria • Ottawa, ON

25d • Hybrid

About The Position

Sopra Steria is deploying its Cyber Range platform at a federal customer site in Ottawa and is seeking an experienced IT engineer to act as the on-site hands and L1 support contact for the duration of the engagement. The selected candidate will receive training from the core Cyber Range team and will become the customer's first line of technical contact post-deployment. The engagement includes an initial ~4-week deployment phase followed by approximately 36 months of L1 support, requiring about 20 hours per month.

Requirements

• Active Government of Canada Top Secret (Level III) clearance — must be valid at contract start.
• 5+ years as an IT / systems / infrastructure engineer.
• Strong Linux administration (RHEL/Ubuntu/Debian — CLI, networking stack, systemd, virtualization).
• Solid networking fundamentals (VLANs, routing, firewalls, VPN, packet capture/troubleshooting).
• Comfortable with virtualization / hypervisors (VMware, KVM, or Proxmox).
• Able to work independently on-site, document clearly, and escalate appropriately.
• Working English is mandatory.

Nice To Haves

• Prior experience with cyber range & Cybersecurity activities.
• Scripting (Bash, Python, Ansible).
• Prior federal sector engagement experience.
• Security certifications (Sec+, RHCE, CCNA, or equivalent).
• Bilingual EN/FR is a plus.

Responsibilities

• Act as the on-site hands and L1 support contact for the Cyber Range platform deployment.
• Receive training on platform architecture, scenario deployment, common troubleshooting, and escalation paths.
• Perform rack-and-stack, network integration, OS/hypervisor setup, and deployment of the Cyber Range platform.
• Load and validate training scenarios.
• Create and deliver handover documentation.
• Obtain customer acceptance.
• Provide first-line technical support, including incident triage and basic troubleshooting.
• Perform scenario resets and minor configuration changes.
• Coordinate with Sopra Steria L2/L3 remote teams.
• Conduct periodic health checks of the platform.

Benefits

• Competitive compensation including a strong base salary and annual performance bonus.
• Comprehensive, fully covered benefits package: virtual healthcare, life insurance, long-term disability, health, dental, and vision coverage, a health spending account.
• Generous paid time off, including sick leave, personal days, and 3 weeks of vacation.
• Monthly transportation allowance.
• Excellent learning, development, and career advancement opportunities.
• Hybrid work environment.
• All necessary equipment provided.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed