IT Systems Engineer I
About The Position
The IT Systems Engineer I provides IT support across multiple PCA locations. The primary worksite is the Columbus Main Plant in Columbus, Indiana, with daily onsite work unless traveling to other PCA locations. The role also includes occasional visits to the Edinburgh Warehouse, travel to Gas City and Vincennes approximately once every other week or as needed after becoming familiar with those sites, and future remote support for locations in Middletown and Fairfield, Ohio. The position supports computers, laptops, tablets, servers, mobile units, and virtual machine environments. It includes network and wireless support, Microsoft server and VMware environments, Microsoft SCCM and Active Directory, Microsoft 365 applications, and investigation and resolution of help desk service requests. The salary range is $70,400–$80,000.
Requirements
- A minimum of 5–9 years of previous work experience in a related ITS area.
- IT knowledge of computers, laptops, tablets, servers, mobile units, and virtual machine environments.
- Knowledge of networks, including network switches, TCP/IP, and packet capture software.
- Knowledge of VMware and Microsoft Server environments.
- Experience with Microsoft SCCM and Active Directory.
- Experience supporting Microsoft 365, including Outlook and Microsoft Teams.
- Experience investigating and resolving help desk service requests and using help desk software.
- Experience in a manufacturing environment.
- Understanding of VLAN concepts and configuration.
- Understanding of PowerShell commands.
- Familiarity with wireless technologies, including Aruba, Aerohive, and Cisco.
- Familiarity with traffic capture techniques and software.
- Understanding of DHCP, VLANs, and SSH protocols.
- Literacy in Windows desktop and server operating systems.
- Strong organizational skills to handle numerous details, deadlines, and requests.
- Ability to adapt to and work effectively and independently in a fast-paced, multitasking environment.
- Ability to evaluate and prioritize tasks for efficiency and completeness.
- Strong verbal and written communication skills, including the ability to communicate effectively with individuals throughout the company about departmental procedures, policies, and requests for information.
Nice To Haves
- Veeam backup experience.
Responsibilities
- Provide IT support across multiple PCA locations.
- Work onsite daily at the Columbus Main Plant unless traveling to another PCA location.
- Visit the Edinburgh Warehouse occasionally as needed.
- Travel to the Gas City and Vincennes locations approximately once every other week or as needed after becoming familiar with the sites.
- Provide remote support for the Middletown and Fairfield, Ohio locations in the future.
- Investigate and resolve help desk service requests.
- Support computers, laptops, tablets, servers, mobile units, and virtual machine environments.
- Support networks, wireless technologies, VMware, Microsoft Server environments, SCCM, Active Directory, and Microsoft 365 applications.
- Evaluate and prioritize tasks to support efficiency and completeness.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
