IT Systems Coordinator

Logan A/C & Heat Services • Dayton, OH

9h • Onsite

About The Position

As an IT Systems Coordinator, you’ll provide timely technical support to employees, troubleshoot hardware and software issues, and ensure smooth technology operations across the organization, creating a seamless experience for all users.

Requirements

• Strong problem-solving skills
• Customer-focused mindset
• Enjoy helping others navigate technology
• Comfortable working with common office software
• Comfortable working with operating systems
• Comfortable with network troubleshooting
• Ability to communicate technical information clearly to non-technical users
• Strong organizational skills
• Attention to detail
• Calm, solution-oriented approach

Responsibilities

• Respond to internal IT support requests via phone, email, or ticketing system, providing prompt and professional assistance
• Troubleshoot and resolve hardware, software, network, and peripheral issues for desktops, laptops, mobile devices, and other systems
• Install, configure, and maintain company technology, including operating systems, applications, and security protocols
• Escalate complex technical issues, documenting actions and outcomes
• Maintain accurate IT records, including support tickets, inventory, and system changes
• Provide guidance and training to employees on IT best practices, software usage, and cybersecurity awareness
• Collaborate with IT team members to support ongoing projects, upgrades, and system improvements

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Short-term disability
• Long-term disability
• Voluntary life insurance
• 100% company-paid group term life and AD&D coverage
• Weekly PTO accrual starting at 56 hours per year, growing with tenure
• 24 hours of sick time
• Traditional 401(k) with a 4% company match
• Roth contribution option
• Bonus opportunities tied to individual and company performance
• Profit-sharing opportunities tied to individual and company performance
• Paid Training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed