IT Systems Coordinator
Logan A/C & Heat Services•Dayton, OH
•$19 - $21•Onsite
About The Position
As an IT Systems Coordinator, you’ll provide timely technical support to employees, troubleshoot hardware and software issues, and ensure smooth technology operations across the organization, creating a seamless experience for all users.
Requirements
- Strong problem-solving skills
- Customer-focused mindset
- Enjoy helping others navigate technology
- Comfortable working with common office software
- Comfortable working with operating systems
- Comfortable with network troubleshooting
- Ability to communicate technical information clearly to non-technical users
- Strong organizational skills
- Attention to detail
- Calm, solution-oriented approach
Responsibilities
- Respond to internal IT support requests via phone, email, or ticketing system, providing prompt and professional assistance
- Troubleshoot and resolve hardware, software, network, and peripheral issues for desktops, laptops, mobile devices, and other systems
- Install, configure, and maintain company technology, including operating systems, applications, and security protocols
- Escalate complex technical issues, documenting actions and outcomes
- Maintain accurate IT records, including support tickets, inventory, and system changes
- Provide guidance and training to employees on IT best practices, software usage, and cybersecurity awareness
- Collaborate with IT team members to support ongoing projects, upgrades, and system improvements
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Short-term disability
- Long-term disability
- Voluntary life insurance
- 100% company-paid group term life coverage
- 100% company-paid AD&D coverage
- Weekly PTO accrual starting at 56 hours per year, growing with tenure
- 24 hours of sick time
- Traditional 401(k) with a 4% company match
- Roth contribution option
- Bonus opportunities
- Profit-sharing opportunities
- Paid Training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
