IT Systems and Services Designer

Fordham University Portal•Rose Hill, VA

About The Position

Reporting to the VP/CIO, the IT Systems and Services Designer is responsible for the end-to-end design of IT systems and services. The role focuses on creating and enhancing the experience users have when interacting with a product, system, or service. The Designer defines how products look and feel and collaborates with cross-functional partners to bring design concepts to life. The position also advances the visual craft, polish, and consistency of product UI, helping it resonate with users and stand out. It bridges high-level business needs and technical implementation by translating requirements into detailed designs and specifications that can be built, tested, and deployed effectively. The position may require occasional evening, weekend, or holiday hours.

Nice To Haves

Master’s degree in design, computer science, or a relevant field.
Relevant industry certifications.
Strong collaboration, negotiation, and influencing skills to drive consensus on design decisions across multiple teams.
Proven ability to analyze complex requirements and constraints and develop optimized, practical solutions.

Responsibilities

Define and execute long-term design strategy aligned with business objectives and drive design thinking methodology across the organization.
Identify opportunities for innovation and lead exploratory design initiatives.
Establish and evolve design standards and best practices, ensuring consistent, high-quality design implementation.
Own the end-to-end design process for major product initiatives.
Create comprehensive, scalable design systems.
Develop user flows, wireframes, and high-fidelity prototypes.
Apply data analytics to inform design decisions.
Lead design sprints and innovation workshops.
Lead design reviews and provide constructive feedback.
Collaborate with cross-functional partners to realize design concepts and translate requirements into implementable specifications.