IT Systems and Infrastructure Manager

Sentinel•Chicago, IL

1d•$90,000 - $125,000•Hybrid

About The Position

Sentinel is seeking an IT Systems and Infrastructure Manager for a Chicago-based partner. This role leads execution across cybersecurity, infrastructure, endpoint management, and enterprise IT operations. Responsibilities include driving initiatives such as email security, Intune/Autopilot deployments, Windows 11 migration, and incident response readiness, while ensuring network reliability, outage recovery, and failover planning. The manager partners with key vendors and oversees identity management, onboarding/offboarding, and cross-functional support across office, plant, and executive teams. Additionally, the role promotes continuous improvement through automation, documentation, user training, and standardized processes, while monitoring operational performance and high-volume support. This position ensures secure, scalable, and efficient IT operations aligned with business goals.

Requirements

Strong expertise in cybersecurity, email security, and compliance frameworks
Deep knowledge of Microsoft 365, Intune, Autopilot, and Windows endpoint management
Proven ability to manage network infrastructure, incident response, and outage recovery
Experience supporting enterprise environments across office, plant, and executive functions
Proficiency in identity and access management (Active Directory, MFA, user lifecycle)
Ability to lead vendor relationships and coordinate with external partners (e.g., Cisco, AT&T, Sentinel)
Strong process improvement mindset, including automation, documentation, and standardization.
Excellent troubleshooting skills with capacity to manage high-volume IT support operations.
Demonstrated experience in IT roadmap development and execution to support organizational growth and scalability
A valid driver’s license and proof of vehicle insurance will be required
Legally authorized to work in the US without sponsorship
Must demonstrate a “can-do” attitude

Nice To Haves

Relevant IT certifications (e.g., Microsoft, Cisco, CompTIA, or cybersecurity-focused credentials) preferred

Responsibilities

Lead execution across cybersecurity, infrastructure, endpoint management, and enterprise IT operations.
Drive initiatives such as email security, Intune/Autopilot deployments, Windows 11 migration, and incident response readiness.
Ensure network reliability, outage recovery, and failover planning.
Partner with key vendors.
Oversee identity management, onboarding/offboarding, and cross-functional support across office, plant, and executive teams.
Promote continuous improvement through automation, documentation, user training, and standardized processes.
Monitor operational performance and high-volume support.
Ensure secure, scalable, and efficient IT operations aligned with business goals.