IT Systems and Infrastructure Specialist

Woodhaven Furniture•Cairo, GA

3d•Onsite

About The Position

Woodhaven Furniture is seeking an IT Systems and Infrastructure Specialist for their Cairo, Georgia location. This full-time, onsite role is crucial for maintaining the technology that supports the company's manufacturing, distribution, and delivery operations. The specialist will act as the primary technical resource for escalated issues and infrastructure projects, collaborating with the Vice President of Information Technology, the IT support team, plant leaders, and external partners to ensure systems are secure and production-ready.

Requirements

Experience supporting IT in a manufacturing, warehouse, or industrial setting.
Hands-on Microsoft systems, networking, and security administration experience.
Familiarity with the devices and systems that keep production and shipping moving.
Relevant Microsoft, networking, security, or systems administration certifications.
Sound judgment, clear communication, and the ability to stay focused when priorities change.

Responsibilities

Troubleshoot Tier 2 and Tier 3 issues across servers, networks, endpoints, and plant technology.
Administer Windows Server, hybrid identity, Microsoft 365, Intune, Windows Autopilot, and Conditional Access.
Maintain firewalls, switches, wireless networks, VPNs, VLANs, RADIUS, and certificates.
Support ERP systems, EDI/AS2/SFTP connections, scanners, mobile computers, and label printers.
Assist in managing virtualization, backups, cybersecurity tools, and incident response.
Lead assigned infrastructure projects and document solutions for team reference.