IT Systems Analyst

Boyne Resorts • Petoskey, MI

5h • Remote

About The Position

Boyne Resorts is seeking candidates with a strong operational knowledge of POS systems relating to InfoGenesis Food and Beverage. The company is undergoing a long-term effort to transform and modernize its core business and transactional systems within a unified architecture.

Requirements

• 3+ years’ experience performing system maintenance, implementations, and migrations.
• Ability to gather system requirements and understand business processes.
• Compose system configuration solutions based on business requirements.
• Document business process changes, testing checklists, customization requirements and standard operating procedures.
• Ability to work closely with business partners in the assigned areas to map processes, the flow of information through these processes, and system requirements to ensure clear requirements for reporting.
• The ability to work both with a team and independently.
• Familiarity with POS-adjacent integrations (payment processors, kiosk systems, reporting tools).
• Desire to learn new tools and software applications.

Nice To Haves

• Prior experience in the Ski Industry.
• Familiarity with industry-specific applications such as SMS, InfoGenesis, Book4Time, Akeneo, or Deposco.

Responsibilities

• Assist or lead the optimization, governance, and audit of existing business applications.
• Facilitate enhancement, implementation, and migration of various business functions, such as retail, ski operations, lodging, food and beverage, and spa.
• Gather business requirements and understand business processes.
• Apply business requirements to optimal configurations within software applications.
• Perform minor customizations within applications, if necessary.
• Organize and execute customer interviews and workshops to determine functional needs.
• Implement and test minor customizations.
• Work closely with business partners to map processes, the flow of information, and system requirements for reporting.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed