IT Systems Analyst

Boyne ResortsPetoskey, MI
Remote

About The Position

Boyne Resorts is seeking candidates with a strong operational knowledge of POS systems relating to InfoGenesis Food and Beverage. The company is undergoing a long-term effort to transform and modernize its core business and transactional systems within a unified architecture.

Requirements

  • 3+ years’ experience performing system maintenance, implementations, and migrations.
  • Ability to gather system requirements and understand business processes.
  • Compose system configuration solutions based on business requirements.
  • Document business process changes, testing checklists, customization requirements and standard operating procedures.
  • Ability to work closely with business partners in the assigned areas to map processes, the flow of information through these processes, and system requirements to ensure clear requirements for reporting.
  • The ability to work both with a team and independently.
  • Familiarity with POS-adjacent integrations (payment processors, kiosk systems, reporting tools).
  • Desire to learn new tools and software applications.

Nice To Haves

  • Prior experience in the Ski Industry.
  • Familiarity with industry-specific applications such as SMS, InfoGenesis, Book4Time, Akeneo, or Deposco.

Responsibilities

  • Assist or lead the optimization, governance, and audit of existing business applications.
  • Facilitate enhancement, implementation, and migration of various business functions, such as retail, ski operations, lodging, food and beverage, and spa.
  • Gather business requirements and understand business processes.
  • Apply business requirements to optimal configurations within software applications.
  • Perform minor customizations within applications, if necessary.
  • Organize and execute customer interviews and workshops to determine functional needs.
  • Implement and test minor customizations.
  • Work closely with business partners to map processes, the flow of information, and system requirements for reporting.
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