The IT Systems Functional II will work within the IT Team to support the overall system/ network needs of Niagara’s corporate office and plants. This role involves troubleshooting daily operational system issues, collaborating with the business to understand and document requirements, configuring and testing applications, and identifying opportunities for process and system improvements. The analyst will also be responsible for organizing meetings, interacting with multiple departments, documenting processes and training users. The role requires end-to-end project management throughout the project lifecycle, including administration, planning, configuration, testing, training, implementation, support, and change management. The IT Systems Analyst II is expected to proactively identify and address defects/issues independently and work with application vendors and stakeholders to resolve issues and design sustainable solutions. This position may require 24/7 support.
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Job Type
Full-time
Career Level
Mid Level