IT Systems Administrator

MYR Group•Thornton, CO

2d•Onsite

About The Position

The Systems Administrator position is an integral member of the Company's IT department and will specialize in managing the SCCM and Office 365 systems. Company Overview With roots dating to 1891 and 8,500+ employees, MYR Group Inc. (MYR Group) is a publicly traded holding company of specialty electrical construction companies. MYR Group subsidiaries work on large-scale electrical construction projects throughout the U.S. and Canada. We contribute to a clean energy future while fostering a safe, supportive, and inclusive work environment. Our culture is built on shared values and mutual respect, where teamwork and collaboration occur naturally. Throughout our rich history, we have partnered with utilities, municipalities, commercial clients, and developers to deliver some of the largest and most complex projects, including new construction, upgrades, maintenance and repair for transmission, distribution and substation facilities, commercial and industrial electrical construction, emergency and storm restoration, clean energy, pre-construction services, and engineer-procure-construct (EPC) methods of project delivery.

Requirements

5+ years of experience with Office 365 administration required
5+ years of Windows server and workstation experience required
3+ years with SAML and SCIM integrations of various systems
3-5 years’ experience patching and troubleshooting Windows and Linux operating systems
Motivated to deliver a high degree of customer service
Ability to communicate in an effective and positive manner
Must be able to work independently and multi-task in a technically evolving, multi-faceted environment
High problem solving and analytical abilities for diagnosis and repair
Ability to translate and explain computer issues to users in ways that make sense and apply to their daily business needs

Responsibilities

Responsible for day-to-day administration of site servers and site VMs and operation of monitoring systems
Respond to alerts for site servers, and work through issues as part of the escalation process
Proactively evaluate site systems to identify any issues not captured by existing alerts
Integral support of the site turn up / turn down process, coordinating on site server requirements with IT Ops Network Engineers
Periodic on-call support and response to critical alerts (~ 6 weeks per year)
Intune and Azure AD Premium best practice guidance and administration
Responsible for day-to-day administration of Ninja RMM, creating applications, managing imaging task sequences, and Windows patching
Oversee workstations and servers in Ninja RMM, ensuring updates and system uptime.
Create and administer applications and programs with Ninja RMM
Administer the Ninja RMM tool set back end to keep the system running and healthy, including changes to the core components and settings, software delivery, client heath, and reporting
Office 365 Tenant administration (Exchange Online, OneDrive, Skype for Business, SharePoint, Azure, ADFS, Active Directory Premium)
Office 365 Product deployment management (Exchange Online, OneDrive, Skype for Business, SharePoint, Yammer, Microsoft Teams, Groups, etc.)
Office 365 Spam best practice guidance
Office 365 Licensing
PowerShell scripting
Office 365 monitoring service health, and management of service requests
Tracking and escalation of incidents with Office 365 technical support
Responsible for day-to-day administration of M365 Move/Add/Change
Support the service desk for any escalated systems/M365/MECM issues and identify when issues need to be escalated to System Engineers
Support other teams in pursuit of new deployments or troubleshooting existing issues collaboratively
Troubleshoot failed software deployments
Provide support for support team members as well as end users
Regular and predictable attendance
Other duties as assigned
Essential functions of this position are to be performed at a Company-designated office or field location
Understand and comply with the Company's Code of Business Conduct and Ethics Policy and other industry-specific professional and ethical standards

Benefits

Medical, Basic Vision, Regenexx, Teledoc, Hearing, Mental Health (Low deductibles and out-of-pocket maximums) - $15 weekly premium for employee or employee plus family coverage.
Dental – 100% employer-paid premium.
ThrivePass Health & Wellness Reimbursement Program - $300 quarterly, $1,200 annually for health and wellbeing-related purchases.
Annual Paid Time Off starting at 15 days plus 10 paid Holidays (Cultural Celebration Day is a floating holiday).
Generous 401(k) Plan with 100% match up to 6%; immediate vesting, and Annual profit-sharing potential.
Superior educational assistance program (support for educational costs, internal training, and more!).
Company-paid short and long-term disability, life, and accidental death & dismemberment.
Company-paid business travel accident insurance.
Employee Assistance Plan (EAP).
Various voluntary plans available including supplemental vision, accident and critical illness, ID theft, group legal, group auto & home, and additional voluntary life insurance plans for employees and dependents.