IT Systems Administrator

Lovelytics

About The Position

Lovelytics is a Databricks-focused data and AI consulting firm specializing in artificial intelligence, data management, and analytics solutions. Since partnering with Databricks in 2021, Lovelytics has experienced exponential growth, growing from 50 people to over 340 over the past 3 years. Lovelytics is a trusted partner for many of the most high-profile enterprise clients in Media & Entertainment, Manufacturing, Energy & Utilities, Retail & CPG, Healthcare & Life Sciences, and Financial Services.

Requirements

3+ years in IT administration, systems administration, or internal IT operations
Strong Okta, Google Workspace, and Microsoft 365 administration.
Experience with SSO, MFA, lifecycle management, and SaaS administration
macOS/Windows support, MDM tools, and device deployment
Strong troubleshooting, communication, and process improvement skills

Nice To Haves

Okta Workflows, SCIM/SAML/OIDC/LDAP preferred
Scripting (PowerShell, Bash, Python)
Kandji, Jamf, Intune, CrowdStrike
Cloud platforms (AWS/Azure/GCP)
SOC 2 / NIST / CIS experience

Responsibilities

Manage onboarding, offboarding, access changes, and role-based permissions across core systems
Administer Okta (SSO, MFA, provisioning, groups, integrations)
Maintain secure access across business-critical SaaS platforms
Provision and support macOS/Windows devices across distributed teams
Manage MDM tools (Kandji, Intune, Apple Business Manager) for deployment, patching, and compliance
Troubleshoot device, application, VPN, and access issues
Administer Google Workspace, Microsoft 365, Slack, Zoom, Atlassian, Salesforce, GitHub, and related tools
Manage licenses, permissions, security settings, and process improvements
Provide escalated IT support, ticketing oversight, asset management, and vendor coordination
Support SOC 2, NIST, and CIS-aligned IT controls
Assist with endpoint security, access reviews, audit readiness, and incident response