IT Systems Administrator

Tekmetric•Houston, TX

1d•Hybrid

About The Position

We're looking for a detail-driven IT Systems Administrator to own the architecture, security, and day-to-day operations of our IT environment. This role spans endpoint management, identity and access, office network infrastructure, hardware lifecycle, onboarding and offboarding, and compliance evidence, working closely with Security and HR in a SOC 2 and ISO 27001 environment.

Requirements

3 to 5 years in IT support, systems administration, or systems coordination
Strong proficiency administering Google Workspace and Google Cloud, including identity, access, org policy, and security configuration
Hands-on experience deploying and managing macOS and Windows devices through modern MDM tooling, plus working knowledge of Microsoft 365 and identity and access management platforms
Network administration experience (switching, access points, and firewalls)
Hands-on MDM compliance experience, enforcing device policies and remediating endpoints flagged by MDM and EDR tooling
PowerShell and Bash scripting, with a strong understanding of APIs and implementing integrations
Familiarity with SOC 2 and ISO 27001 frameworks and logical access controls
Heavy experience operating in a SaaS-driven environment, administering and integrating a large portfolio of cloud applications
Strong documentation habits and a detail-oriented work style
A self-starter who is organized, reliable, and self-directed, structuring their own work and executing with and through others
Clear communicator with high energy, drive, and professionalism
Houston, TX based; onsite required (hybrid Fridays optional)

Nice To Haves

IAM automation (SCIM, API-driven provisioning)
Experience with common GTM and support tooling (for example HubSpot, Jira)

Responsibilities

Provide remote and onsite technical support, laptop refreshes, and troubleshooting for a hybrid and distributed workforce
Deploy and maintain macOS and Windows devices through modern MDM tooling, and monitor endpoint health and remediate devices flagged by EDR or compliance tooling
Administer Google Workspace and Google Cloud as our primary identity and collaboration environment, including overall architecture, security, and operations, alongside Microsoft 365 and modern identity and access management platforms
Serve as the gatekeeper for licenses, access, and permissions across company applications and tools, applying least-privilege principles
Own onboarding and offboarding access provisioning and revocation, and coordinate cross-functionally so new hires receive the hardware and application access they need on day one
Manage the full hardware lifecycle: sourcing, price negotiation, issuance, inventory, and serial number registry
Maintain office network infrastructure and access control (switching, access points, and firewalls)
Automate workflows via PowerShell, Bash, and REST API integrations
Maintain runbooks, procedures, and configurations, and support SOC 2 and ISO 27001 evidence collection
Coordinate cross-functionally with Security, HR, and the broader IT team, and meet or exceed established performance requirements

Benefits

Flexibility of remote work
Competitive base salaries
Generous Paid Time Off
Paid maternity leave
Paid parental bonding leave
Paid medical leave
Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage
Free, confidential counseling through BetterHelp
401(k) Retirement Savings Plan with 100% employer match on contributions up to 6%
Flexible Spending Accounts (FSA)
Health Savings Accounts (HSA)
Life and Accidental Death & Dismemberment (AD&D) Insurance
Up to $60/month toward fitness, mental health, or other wellness activities
$300 home office setup bonus after one year of employment
Support for continuing education