IT Systems Administrator

Allpax•Statham, GA

1d•Hybrid

About The Position

ProMach's Zalkin and Federal divisions are seeking a talented IT System Administrator responsible for maintaining stable, secure, and well-functioning IT systems while providing high-quality support to end users both onsite and remotely. This is a hands-on, execution-focused role requiring strong technical skills and the ability to work independently within established IT standards. This position reports to Business Unit IT leadership. While responsible for day-to-day IT operations, all strategic decisions, system design changes, and major modifications are directed by Business Unit IT leadership.

Requirements

3 - 5+ years of hands-on IT Systems Administration experience
Strong experience with Windows Server, Hyper-V, and Active Directory
Solid understanding of networking fundamentals (DNS, DHCP, TCP/IP, switching/routing)
Experience with patch management tools such as N-able or similar
Experience supporting multi-site environments (onsite and remote)
Proven ability to manage daily IT operations independently
Strong troubleshooting, organization, and prioritization skills
Excellent communication and customer service mindset
Demonstrated ability to operate effectively within established IT standards and processes
Ability to appropriately escalate and obtain IT leadership approval for changes outside of routine support and maintenance

Nice To Haves

Experience in a manufacturing environment
Exposure to Syteline ERP
Experience with SharePoint and Access databases
Familiarity with backup solutions (e.g., Barracuda, Veeam)

Responsibilities

Maintain and support Windows Server environments (2016 - 2025) and Hyper-V virtual infrastructure
End User support for desktops, laptops, mobile devices, printers, and business & productivity applications
Perform system patching and updates using N-able
Monitor system performance, uptime, and overall environment health
Support and maintain network infrastructure including switches, routers, firewalls, and wireless systems
Provide onsite support for the Statham location and remote support for an out-of-state site
Serve as escalation point for complex technical issues and manage ticket flow
Administer Active Directory including user setup, deactivation, and access management
Support Syteline ERP-related IT functions, Access databases, and SharePoint environments
Maintain backup and recovery processes and follow corporate cybersecurity procedures
Manage IT assets including hardware inventory, software licensing, and lifecycle tracking
Create and maintain documentation including SOPs, onboarding/offboarding processes, and support procedures
Coordinate with vendors and support projects as directed by Business Unit IT leadership
Execute all work in alignment with established IT standards and direction