IT Systems Administrator II

Washington County•Hillsboro, OR

4d•Hybrid

About The Position

Washington County's Information Technology Services Department is seeking an IT Systems Administrator II to join the Systems Administration Team. The IT Systems Administrator II serves as a mid-level technical professional on the Systems Administration team, responsible for supporting and maintaining both on-premises and cloud-hosted infrastructure systems. This role focuses on managing virtual environments, administering Office 365 resources, and ensuring secure identity and access management through Azure Entra ID. The position also includes oversight of VMware virtualization platforms and SAN storage systems, along with troubleshooting and resolving incidents in accordance with ITIL-based processes. The IT Systems Administrator II contributes to system stability, security, and performance by performing proactive monitoring, implementing configuration changes, and supporting disaster recovery and business continuity efforts. In addition to technical expertise, this role requires strong collaboration and communication skills to work effectively with team members, vendors, and business stakeholders, ensuring solutions align with organizational standards and deliver exceptional customer service.

Requirements

A Bachelor's Degree in computer science, business administration, or related field; AND two (2) years of experience providing professional level information technology analysis and support; OR An Associate's Degree in computer science, business administration, or related field; AND four (4) years of experience providing professional level information technology analysis and support; OR Six (6) years of experience providing professional level technology analysis and support.
Possession of a driver's license valid in the State of Oregon and an acceptable driving record per Washington County policy.
Some incumbents may be required to participate in an extensive background check.

Nice To Haves

Technical professional with strong experience in systems administration and infrastructure support who thrives in a hybrid work environment.
Demonstrates adaptability to evolving technologies and actively promotes teamwork, accountability, and continuous improvement.
Possesses a solid understanding of network topologies, server security, and ITIL-based incident and change management processes.
Excels in collaboration and communication, working effectively across teams, vendors, and business units to resolve issues and implement solutions.
Maintains a customer-focused approach and adapts to changing priorities.
Contributes positively to a high-functioning team by offering support, respecting diverse perspectives, and fostering inclusivity.
Shows strong organizational skills, accountability, and the ability to clearly convey technical concepts to non-technical stakeholders.
MCSE (Microsoft Certified Systems Engineer)
MCSA (Microsoft Certified Systems Administrator)
Junos (Juniper) network certifications
CCNA (Cisco Certified Network Administrator)
NEC enterprise voice solutions certifications
VOiP related system engineering certifications for other major manufacturers
AVST Voice mail system certifications
Certified Computer Information Security Professional
Checkpoint
EMC storage solutions
Other certifications from major enterprise network solutions providers

Responsibilities

Supporting and maintaining both on-premises and cloud-hosted infrastructure systems.
Managing virtual environments.
Administering Office 365 resources.
Ensuring secure identity and access management through Azure Entra ID.
Overseeing VMware virtualization platforms and SAN storage systems.
Troubleshooting and resolving incidents in accordance with ITIL-based processes.
Performing proactive monitoring.
Implementing configuration changes.
Supporting disaster recovery and business continuity efforts.
Collaborating with team members, vendors, and business stakeholders.
Ensuring solutions align with organizational standards.
Delivering exceptional customer service.