IT System Integration Engineer (MuleSoft)

UCSF•San Francisco, CA

19h•$140,000 - $195,000•Hybrid

About The Position

The MuleSoft System Integration Engineer leads the design, development, implementation, maintenance, and support of real-time integrations and interfaces among applications at UCSF Campus, UCSF Health, UCSF Benioff Children’s Hospitals, and affiliated organizations. These systems support patient care, research, education, faculty, clinical and administrative staff, students, departments, and information services. The engineer works under the direction of the Integration Services Manager and MuleSoft Supervisor and applies advanced knowledge of interfaces, academic, enterprise, and healthcare IT systems, and operational workflows. The role gathers user requirements, defines problems, and translates them into integration solutions that enable reliable data exchange and interoperability among applications, platforms, services, APIs, data sources, and emerging AI technologies. Serving as an integration solutions expert, the engineer helps departments address integration needs, supports existing interfaces, follows IT policies and procedures, and contributes to process improvements and documentation. The role focuses on developing systems integrations using MuleSoft ESB, API Manager, and MuleSoft Agent Fabric, and calls for experience with multiple technologies in distributed, business-critical systems. Strong communication and collaboration are important, as is experience with or interest in integrating AI solutions to optimize operations and advance UCSF IT infrastructure. The engineer will help extend UCSF’s integration architecture to support AI-agent connectivity, orchestration, governance, and interoperability. Using MuleSoft Agent Fabric, the role helps AI agents discover and securely access approved enterprise capabilities, APIs, tools, and data, with appropriate governance, observability, and lifecycle management. The position requires onsite work one day per week; the posting also describes onsite work on a rotational basis as determined by the hiring manager and possible attendance at onsite events. The role participates in a 24x7 support rotation. Certain employment terms, including pay and benefits, are subject to negotiation with the appropriate union.

Requirements

Bachelor’s degree in Computer Science or a related area, and/or equivalent experience or training.
At least 5 years of hands-on integration experience, including experience with tools or vendors such as JBoss Fuse, Dell Boomi, IBM WebSphere, or Oracle Fusion.
Salesforce Certified MuleSoft Developer II certification.
Advanced knowledge of systems integration and deployment of complex integration solutions.
Advanced skills in systems-integration design, modification, implementation, and deployment in complex environments.
Ability to understand functional needs of the campus, medical center, and/or UC system and how systems can support those needs.
Ability to interface regularly with senior-level technical and non-technical management.
Ability to create software specifications.
Experience identifying and using code libraries and open-source forums.
Ability to identify software and hardware interdependencies in complex, multiplatform environments.
Ability to develop solutions for complex business and systems/custom/ad hoc requirements.
Experience troubleshooting complex issues in multiplatform environments.
Strong communication and collaboration skills.
Experience with or a strong interest in integrating AI solutions.

Nice To Haves

At least 3 years of hands-on MuleSoft Platform experience, including ESB, CloudHub, and API Management.
At least 2 years of hands-on Salesforce integration project experience, including API development and data synchronization.
At least 3 years of experience writing, optimizing, and managing SQL queries and database operations.
At least 1 year of experience with AI technologies, such as machine-learning models, AI-powered automation, agent development, Model Context Protocol (MCP) servers, or intelligent data-processing solutions.
At least 1 year of hands-on experience with enterprise authentication and identity-management technologies, including SAML, SSO, and identity providers such as Okta, in integration and API solutions.
Epic Bridges certification.
Agile/Scrum certification.
Cloverleaf Level 1 certification.
Epic or healthcare API/FHIR experience.
HL7 v2 knowledge.
Epic Interconnect knowledge.
Ability to develop complex conversion and system-implementation plans.
Experience planning deployments and creating feedback mechanisms.
Experience developing and implementing complex project plans.
Experience researching and evaluating new technology and solutions for complex environments.
Ability to impart knowledge to senior-level technical and non-technical audiences and influence outcomes to meet objectives.
Advanced knowledge and experience with monitoring tools, performance, and systems optimization, including intermediate knowledge of security for data, data transfers, and systems.

Responsibilities

Plan, design, develop, modify, and deploy advanced systems integration solutions using the MuleSoft Platform for vendor, community-source, and locally developed hardware and software systems.
Initiate or lead early-phase analysis and assessment of potential products, identify integration objectives, make recommendations, and lead implementation of changes to existing tools or adoption of new tools; research or coordinate with vendors to identify solutions.
Apply detailed knowledge of UCSF system processes and workflows to address technical objectives across business-process and technical lifecycle phases.
Lead or oversee technical collaboration teams on advanced system interconnectivity concepts, design, and testing; organize requirements and changes, advise or collaborate with systems and architecture groups, and implement testing of completed requirements.
Develop advanced monitoring across networks and platforms, including traffic and usage monitoring, system performance measurement, metric testing, troubleshooting, identification of metric issues, and system optimization.
Support break fixes and interface enhancements and participate in a 24x7 rotation.
Provide advanced systems-integration guidance for database analysis, design, and operations, and help ensure the security of data, systems, and networks.
Provide configuration-management support; develop and oversee the build environment, source-code control system, issue-tracking systems, build and unit testing, build scripts, installation procedures, and automated build notifications.
Oversee software and documentation inventories and configuration baselines.
Help enable AI-agent discovery, secure connectivity, interoperability, orchestration, governance, observability, and lifecycle management across enterprise capabilities, APIs, tools, and data.