IT System Architect - US

UptimeAI

15h

About The Position

The System Architect owns end-to-end IT architecture for UptimeAI deployments across customer environments. The role ensures secure, scalable, and reliable integration between industrial systems, cloud infrastructure, and enterprise IT. It combines IT/OT expertise with hands-on experience in cloud technologies, enterprise integration, and industrial data connectivity. The architect leads solution design and technical discovery, then owns the IT architecture through customer onboarding, deployment, rollout, testing, and go-live. The role also develops implementation checklists, testing procedures, runbooks, standard operating procedures, monitoring dashboards, and technical documentation, and provides Tier 2/Tier 3 support for IT-related issues.

Requirements

At least 5 years of experience in IT/OT architecture.
Strong understanding of industrial automation, sensor data, and protocols such as OPC and Modbus.
Hands-on experience with cloud platforms such as Azure, AWS, or GCP, Kubernetes/Docker, databases, and data lakes.
Familiarity with Python or Node.js for integration and troubleshooting.
Experience leading technical discovery and architecture workshops with enterprise customers.
Strong ownership, problem-solving, and cross-functional collaboration skills in a fast-paced environment.

Nice To Haves

2–3 years of experience in predictive maintenance or industrial AI.

Responsibilities

Design and document end-to-end solution architectures across customer environments.
Define secure, scalable architectures integrating OT data, edge systems, cloud platforms, and enterprise IT.
Lead technical discovery and assess customer infrastructure, security requirements, and integration needs.
Own the IT architecture throughout customer onboarding, deployment, and rollout.
Define connectivity, network, firewall, port, server, and data pipeline requirements.
Partner with customer IT teams to resolve dependencies and ensure readiness against implementation timelines.
Support authentication, storage, backup, and other enterprise IT requirements.
Develop standardized IT checklists for internal teams and customers, covering responsibilities, dependencies, and readiness.
Create and maintain testing procedures to validate connectivity, data flow, integrations, and system stability.
Oversee system integration and performance testing, ensuring production readiness before handover.
Develop IT runbooks, SOPs, monitoring dashboards, and technical documentation.
Provide Tier 2/Tier 3 support for IT-related issues and contribute to continuous improvement across deployments.