IT System Analyst Manager

First Interstate•Bend, OR

1d•Onsite

About The Position

The IT System Analyst Manager is responsible for the direct management and oversight of the bank’s Lending Solutions, providing guidance and support to System Analysts who oversees the organization’s loan origination systems, loan document systems, mortgage, and credit card applications.

Requirements

Bachelor's Degree required
7-9 years related experience, training, and/or equivalent combination of education and experience required
Demonstrates excellent communication skills, both written and oral.
Possesses strong critical thinking skills and a willingness to make decisions.
Operates as a self-starter with the ability to solve complex problems independently.
Applies strong conflict resolution skills while remaining objective and professional at all times.
Prioritizes workload effectively, including that of subordinates, and remains adaptable under pressure.
Maintains strong organizational skills and a solid balance of technical and business knowledge.
Balances long-term strategic thinking with short-term decision-making implications.
Acts as a change agent and leads by example.
Reads, analyzes, and interprets scientific and technical journals, financial reports, and legal documents.
Responds to inquiries or complaints from customers, regulatory agencies, or members of the business community.
Writes speeches and articles for publication that conform to prescribed style and format.
Presents information effectively to top management, public groups, and boards of directors.
Applies mathematical concepts such as probability, statistical inference, geometry, and trigonometry.
Uses fractions, percentages, ratios, and proportions in practical situations.
Defines problems, collects data, establishes facts, and draws valid conclusions.
Interprets complex technical instructions in mathematical or diagram form and manages abstract and concrete variables.

Nice To Haves

Experience with bank applications, software administration, and vendor management preferred
Experience leading teams in a fast-paced production environment preferred
Prior banking experience preferred
Possesses in-depth knowledge of deposit and loan products (preferred).

Responsibilities

Sets clear, measurable objectives for the core team that align with the strategic priorities of the organization.
Collaborates closely with management across the organization to ensure system integrity is maintained.
Ensures compliance with policies and procedures for core, ancillary, and third-party applications.
Creates and/or provides guidance on disaster recovery and business continuity plans (BCPs) for core, ancillary, and third-party applications.
Manages resource allocation for core team members to ensure timely completion of critical tasks and projects.
Partners with departments and business units to ensure Service Level Agreements (SLAs) for core, ancillary, and third-party applications meet business needs.
Manages internal and external audit walkthroughs and ensures adherence to Information Technology General Controls (ITGC); responsible for responding to audit findings.
Coordinates with stakeholders to manage and maintain vendor relationships.
Works closely with other segments of IT Operations to ensure optimal end-user support.
Provides direct input to the IT annual operating and capital expenditure budget for Infrastructure & Operations (I&O) and manages expenses to stay within plan.
Establishes and reports team performance metrics to management.
Applies skill mastery and experience with core and ancillary applications to provide direction, identify performance issues, and recommend improvements.
Stays current on financial industry trends to inform decision-making and strategy.
Makes decisions independently and operates with limited supervision.
Provides direction, leadership, and coaching to staff in alignment with HR guidelines and policies.
Collaborates with direct reports to create Individual Development Plans (IDPs) focused on career advancement opportunities.
Leads the team on assigned project efforts.