Staffing - IT System Administrator - USA

LeadStack Inc.•Austin, TX
•Onsite

About The Position

LeadStack Inc. is seeking an IT System Administrator for a 09-month contract with possible extension, located in Austin, TX. This on-site position involves providing day-to-day technical support to local and remote employees for hardware and software issues on Windows and MAC laptops, as well as iPhones and Android devices. The role also includes assisting with IT functions such as hardware and software inventory, rolling out new systems, maintaining security, managing asset and inventory, and supporting network equipment, phones, and teleconference equipment. Additionally, the administrator will assist with computer room and data center operations.

Requirements

  • Fully proficient with the Windows and MacOS operating systems.
  • Experience with supporting the Microsoft Office Suite.
  • Extensive experience with Excel, OneNote, Onedrive and SharePoint.
  • Thorough understanding of PC computer hardware and efficient troubleshooting techniques.
  • Documentation skills for creating instruction and documenting troubleshooting techniques and solutions for others to follow.
  • Ability to communicate highly technical information to both technical and nontechnical personnel.
  • High level of accountability and ability to perform detailed and technical initiatives from start to finish with minimal supervision.
  • Organization skills required.

Nice To Haves

  • Occasional optional travel to our additional office in Austin for support.

Responsibilities

  • Provide day-to-day technical support to local and remote employees for hardware and software issues on their laptops and mobile devices (Windows and MAC, iPhone & Android).
  • Assist in various IT functions such as hardware and software inventory and rolling out new systems to end users/groups.
  • Maintain passwords, data integrity, and file system security for the desktop environment.
  • Manage asset management, inventory management, and shipping and receipt of hardware.
  • Assist in maintenance of network equipment, phones, and teleconference equipment.
  • Assist in the support of the computer room and data center operations arena.
  • Create documentation for instruction and troubleshooting techniques and solutions.

Benefits

  • Pay Range: $40 – 50/hr on W2
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