IT System Administrator II

Carilion Services • Roanoke, VA

4d

About The Position

This is Carilion Clinic ... An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious. Headquartered in Roanoke, Va., you will find a robust system of award-winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute. Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us. The IT System Administrator II ensures availability, performance, and security across on-premises and cloud-based environments. Executes system enhancements, supports operational stability, and contributes to modernization and optimization initiatives with minimal supervision.

Requirements

• High school diploma required.
• Minimum of 2 years of related technical experience required.
• Strong analytical and troubleshooting skills.
• Ability to work independently on assigned systems.
• Effective written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.

Nice To Haves

• Relevant technical certifications preferred.

Responsibilities

• Administers assigned enterprise infrastructure systems and platforms.
• Maintains system performance, reliability, and security through proactive monitoring and troubleshooting.
• Implements system updates, upgrades, configuration changes, and enhancements in accordance with established change management processes.
• Manages user account provisioning, access controls, and system configurations.
• Supports system integrations and cross-functional technical initiatives.
• Performs root cause analysis and develops corrective action plans for recurring issues.
• Develops and maintains technical documentation, standards, and procedures.
• Provides guidance and technical support to junior team members as appropriate.
• Participates in on-call rotation and supports after-hours coverage as required.

Benefits

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Virgin Pulse
• Discounts on childcare
• Continued education and training

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees