IT System Administration - Journey

State of Washington•Thurston County – Olympia, WA

1d•Hybrid

About The Position

The Board of Industrial Insurance Appeals (BIIA) is offering a challenging and rewarding opportunity for the right individual to make a difference through serving the state of Washington. Our employees are our most valuable resource: diverse, energetic, innovative thinkers who care equally about producing quality work and serving the public. We are committed to preserving our culture of diversity and inclusion and to providing a work environment that includes and respects cultural, racial, ethnic, sexual orientation, and gender identity diversity. The BIIA's mission is to serve the public by resolving appeals in a consistent, impartial, timely, and efficient manner. The BIIA rules on approximately 14,000 annual appeals related to orders, decisions, and awards of the Department of Labor and Industries. The BIIA plays a significant role in the state's multi-billion dollar industrial insurance economic sector. Key stakeholders include the Office of the Attorney General, the Department of Labor and Industries, and business and labor groups representing over 179,000 employers and over 3,000,000 workers. The agency's jurisdiction includes disputes involving workers' compensation, premium assessment, industrial safety and health, and crime victims' compensation, among others. The agency is also the final authority on all proposed structured settlements. The Board is a full-time, quasi-judicial, three-member board appointed by the Governor and confirmed by the Senate. The agency has approximately 140 employees and a biennial budget of approximately $56 million. Headquartered in Olympia, the BIIA also has staffed offices in Lakewood, Renton, Richland, Spokane, Vancouver, and Yakima. The BIIA is a great place to work! We offer flexibility and mobility in the workplace to enhance work/life balance, to improve wellness, and to support a productive work environment, increased job satisfaction and engagement.

Requirements

Four (4) years of experience administering Windows Server in Active Directory domains.
Four (4) years of combined experience providing desktop support to clients on Windows 7, Windows 10, or Windows 11.
Two (2) years admin experience for Microsoft Exchange and/or Exchange Online.
Two (2) years of experience configuring, monitoring, and troubleshooting switches and routers in an enterprise environment.
Two (2) years of experience in enterprise firewall administration, with emphasis on firewall rule creation, monitoring, and troubleshooting.
Washington state residency is required upon hire.

Nice To Haves

Significant familiarity with Windows PowerShell.
Significant experience managing and configuring an enterprise Active Directory environment using Group Policy.
Experience configuring and maintaining SAML single sign-on environments.

Responsibilities

Monitoring and maintaining the agency's resources in Azure Active Directory, Entra ID, and other related identity services.
Monitoring, troubleshooting, and configuring agency cloud applications as directed.
Configuring, maintaining, monitoring, and troubleshooting all network infrastructure devices.
Monitoring, troubleshooting, modifying, generating, understanding, and maintaining familiarity with a wide variety of PowerShell scripts of varying levels of complexity.
Deploying, troubleshooting, configuring, and updating applications on both servers and user-assigned devices, reviewing the results using installation and event logs to ensure maximum deployment effectiveness.
Providing supplementary assistance with the help desk.

Benefits

medical
dental
life insurance
long-term disability
retirement
deferred compensation
flexible spending account
dependent care assistance
paid time off (sick leave, vacation leave, personal holiday, personal leave day)
11 paid holidays
Employee Assistance Program
Tuition Reimbursement