IT Support

Innova Solutions • Lake Mary, FL

12h • Onsite

About The Position

A client of Innova Solutions is immediately hiring an IT Support. This is a Full-Time, Contract (W2) position with a duration of 12 Months. The role involves hands-on experience providing end-user technical support and maintaining IT infrastructure. The candidate will be responsible for troubleshooting hardware, software, and network issues, responding to technical support requests, installing and configuring computers and peripheral devices, and ensuring the reliable performance of IT systems. Experience supporting desktops, laptops, printers, scanners, and network connectivity while delivering timely issue resolution and excellent customer service is highly preferred.

Requirements

• Technical support expertise
• Hardware and software troubleshooting
• Desktop support
• Installation and configuration of computer systems, printers, and scanners
• Network support
• System maintenance
• End-user support
• Ability to be engaged on a W-2 basis

Nice To Haves

• Experience supporting desktops, laptops, printers, scanners, and network connectivity
• Delivering timely issue resolution and excellent customer service

Responsibilities

• Troubleshooting hardware, software, and network issues
• Responding to technical support requests
• Installing and configuring computers and peripheral devices
• Ensuring the reliable performance of IT systems
• Supporting desktops, laptops, printers, scanners, and network connectivity
• Delivering timely issue resolution and excellent customer service

Benefits

• Medical & pharmacy coverage
• Dental/vision insurance
• 401(k)
• Health saving account (HSA)
• Flexible spending account (FSA)
• Life Insurance
• Pet Insurance
• Short term and Long term Disability
• Accident & Critical illness coverage
• Pre-paid legal & ID theft protection
• Sick time
• Other types of paid leaves (as required by law)
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed