IT Support Technician (Managed Service Provider)
Latitude Inc•Middleton, MA
•$19 - $26•Onsite
About The Position
We are seeking a motivated IT Support Technician with 1â3 years of experience to join our team. This role is responsible for supporting end users with basic IT needs, including device connectivity, workstation setup, and email configuration. The ideal candidate is hands-on, customer-focused, and comfortable working in a fast-paced environment. Experience working in a Managed Service Provider (MSP) environment is a plus. This is a fully onsite role
Requirements
- 1+ years of experience in IT support, desktop support, or help desk roles
- Experience connecting and setting up IT devices
Nice To Haves
- Experience working in a Managed Service Provider (MSP) environment is a plus.
Responsibilities
- Set up and configure desktops, laptops, and peripheral devices
- Connect and troubleshoot devices including printers, monitors, and mobile devices
- Configure and support email accounts (e.g., Outlook, mobile email setup)
- Perform workstation deployments, including imaging and hardware setup
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
