IT Support Technician( Part-time 1-2 days per week)

Astucemedia • Montreal, QC

30d • CA$25 • Onsite

About The Position

Astucemedia is seeking a motivated, resourceful, and sharp IT Support Technician to provide on-site technical support at our Montreal office. This is a flexible, part-time position operating on a casual/as-needed basis, averaging up to 1 to 2 days per week depending on operational needs and office deployments. This role goes far beyond traditional IT ticketing. You will be our go-to, semi-internal resource handling day-to-day office needs, working alongside our external IT provider and office coordinator.

Requirements

• Practical IT experience, currently pursuing or possessing a background in an IT-related field (Computer Science, Software/IT Engineering, or a DEC/AEC in Network Administration / IT Support).
• Familiarity with both Windows and macOS environments.
• Basic understanding of networking concepts (Wi-Fi, routers, cabling, IP addresses).
• Comfort setting up and troubleshooting hardware, audio/video gear, and office equipment.
• Resourcefulness & Fast Learner
• Highly motivated and capable of working independently as the main IT contact on-site.
• A genuine interest in creative environments, media infrastructure, and an aspiration to learn DevOps methodologies.

Responsibilities

• Provide quick, efficient, and friendly Tier 1 (day-to-day) tech support to on-site employees.
• Take ownership of conference room setups—proactively troubleshooting ongoing issues (audio/video, projection, and Teams/Zoom connectivity).
• Maintain general office IT health, including internet connectivity, printers, and general peripheral troubleshooting.
• Set up, configure, maintain, and image workstations (PC and Mac) for existing staff and onboarding new hires.
• Manage, wire, and physically organize network equipment and hardware at the office.
• Assist with routine physical security backups and local data maintenance.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed