IT Support Technician

University of Pittsburgh • Pittsburgh, PA

3d • Onsite

About The Position

Provides on-site IT support to University academic departments, research labs, and administrative offices in the O'Hara corridor of support. The role requires mobility around campus, exceptional customer service, and a willingness to assist peers in support of team success. The technician must manage tasks efficiently, meet deadlines, and communicate effectively.

Requirements

• Basic IT skills.
• Troubleshooting skills.
• Customer service skills and experience.
• Excellent communication skills.
• Ability to be mobile around campus.

Nice To Haves

• Knowledge of both Windows and macOS.

Responsibilities

• Provide on-site IT support to University academic departments, research labs, and administrative offices in the O'Hara corridor of support.
• Move around campus as needed to provide support.
• Deliver exceptional customer service.
• Assist peers and contribute to the success of the team.
• Manage tasks efficiently and meet deadlines.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed