IT Support Technician (Part-Time) Oahu, Hawaii

UFC Gym•Mililani Town, HI

5d•Onsite

About The Position

UFC GYM is seeking a dependable and hands-on Part-Time IT Support Technician to support our Oahu locations. This role helps ensure our clubs operate efficiently by assisting with day-to-day technical needs and maintaining essential systems. This position will primarily support one home club but may require visits to up to four local UFC GYM locations on Oahu as needed.

Requirements

1–2 years of IT support or helpdesk experience
High School Diploma or GED required
Working knowledge of Windows OS, Microsoft Office, and basic networking
Strong troubleshooting and customer service skills
Ability to work independently and manage time effectively
Reliable transportation to travel between local Oahu locations
Ability to lift up to 50 pounds
Comfortable standing, bending, and moving equipment as needed
Able to work in an active gym environment

Nice To Haves

Experience supporting POS systems and peripheral devices preferred

Responsibilities

Provide on-site IT support for club operations, including front desk systems, POS devices, printers, scanners, phones, and network connectivity
Troubleshoot hardware, software, and connectivity issues (wired and Wi-Fi)
Assist with setup, testing, and maintenance of IT equipment
Help maintain uptime for essential systems such as member check-in, billing, retail, and class management platforms
Provide first-level support for cybersecurity-related concerns and report any suspicious activity to corporate IT
Assist with basic server, backup, and system monitoring tasks under the direction of senior IT staff
Respond to help desk tickets and support requests in a timely and professional manner
Create and deactivate employee email accounts and update distribution lists as needed
Coordinate with corporate IT or third-party vendors for escalated issues
Document technical issues, equipment inventory, and resolutions
Support small IT-related projects across multiple Oahu locations as needed