Information Techlology Specialist

Gunnison Valley Hospital•Gunnison, UT

About The Position

The IT Support Technician helps maintain and support information technology systems at a small hospital, contributing to smooth daily operations and service for staff and patients. The role supports the hospital’s commitment to patient care and operational excellence and requires versatility, teamwork, flexibility, and a positive attitude. The technician assists hospital staff with computer, software, and hardware issues; supports hospital networks and information systems; and helps maintain the day-to-day operation of the hospital’s IT systems. The role also includes implementing updates, upgrades, and security measures, documenting issues and resolutions, and training users to improve staff proficiency with hospital technology. The technician is expected to support the hospital’s Mission, Vision, Values, and Motto, “The Patient is First in All We Do.”

Requirements

High school diploma or equivalent.
Ability and desire to work with patients, hospital employees, and other organizations.
Willingness to stay current with changes in the IT field.
Proven experience in IT support, help desk, or a related role; healthcare experience is preferred.
Strong understanding of computer hardware, software, and network systems.
Excellent problem-solving and communication skills.
Ability to prioritize tasks and manage multiple responsibilities in a dynamic environment.
Knowledge of cybersecurity best practices and data protection.
Maturity, cooperative attitude, and communication skills.
Ability to work independently and as part of a team, demonstrating flexibility and a positive attitude.

Nice To Haves

Bachelor’s degree.
Relevant certifications such as CompTIA A+, Network+, or equivalent.
Experience or knowledge in IT theory and functions, backup and data storage procedures, building and repairing PCs and related equipment, wiring and connectivity issues, and network administration.
Experience in a healthcare setting.

Responsibilities

Troubleshoot and resolve hospital staff issues involving personal computers, software, and hardware.
Support the management and maintenance of the hospital’s network and information systems.
Help maintain the day-to-day operation of IT systems used within the hospital.
Advocate for hospital programs and support adherence to the hospital’s Mission, Vision, Values, and Motto, “The Patient is First in All We Do.”
Collaborate with team members to implement IT infrastructure updates, upgrades, and security measures.
Document technical issues and their resolutions to support system improvements.
Provide user training and support to improve staff proficiency with hospital technology.