INFORMATION TECHLOLOGY SPECIALIST

Gunnison Valley Hospital•Gunnison, UT

10d

About The Position

The IT Support Technician helps maintain and support information technology systems at a small hospital, ensuring smooth daily operations and service to staff and patients. The role supports the hospital’s commitment to patient care and operational excellence and calls for versatility, teamwork, a proactive approach, and attention to detail. The technician assists hospital staff with computer, software, and hardware issues; supports the hospital’s network and information systems; helps maintain the daily operation of hospital IT systems; and contributes to system updates, upgrades, and security measures. The role also documents technical issues and resolutions and provides user training and support. The technician is expected to advocate for hospital programs and uphold the hospital’s Mission, Vision, Values, and motto, “The Patient is First in All We Do.” The hospital describes its workplace as collaborative and compassionate, with a commitment to professional growth and continuous learning. Competitive benefits and the opportunity to contribute to patient care through technology are offered.

Requirements

High school diploma or equivalent.
Ability and desire to work with people, including patients, hospital employees, and other organizations.
Ability and desire to keep up with changes in the IT field.
Maturity, communication skills, and a cooperative approach.
Experience in IT support, help desk, or a related role.
Understanding of computer hardware, software, and network systems.
Strong problem-solving and communication skills.
Ability to prioritize tasks and manage multiple responsibilities in a dynamic environment.
Knowledge of cybersecurity best practices and data protection.
Ability to work independently and as part of a team, with flexibility and a positive attitude.

Nice To Haves

Bachelor’s degree.
IT support experience in a healthcare setting.
Relevant certifications such as CompTIA A+, Network+, or equivalent.
Understanding of IT theory and functions, backup and data storage procedures, PC and related equipment construction and repair, wiring and connectivity issues, and network administration.

Responsibilities

Troubleshoot and resolve staff issues involving personal computers, software, and hardware.
Support the management and maintenance of the hospital’s network and information systems.
Help maintain the day-to-day operation of the hospital’s IT systems.
Advocate for hospital programs and adhere to the hospital’s Mission, Vision, Values, and motto, “The Patient is First in All We Do.”
Collaborate with team members to implement IT infrastructure updates, upgrades, and security measures.
Document technical issues and resolutions to support ongoing system improvements.
Provide user training and support to improve staff proficiency with hospital technology.