IT Support- onsite west of Pittsburgh, PA
A.C. Coy•Robinson Township, PA
•Onsite
About The Position
The A.C. Coy Company is currently hiring for a help desk/IT Support Technician. This is an onsite position located west of Pittsburgh, PA.
Requirements
- Associates degree in business, MIS or IT preferred; HS diploma with equivalent experience required
- 2-3 years’ experience as a help desk/IT Support technician
- Demonstrated experience in client support and direct client communications
- Ability to establish and maintain positive customer service
- Excellent time management and organizational skills
- Strong written and verbal communication abilities
- Ability to work independently and collaboratively within a team
Responsibilities
- troubleshoot tickets
- work closely with the escalation team and project managers to resolve tickets
- must be detailed oriented
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
